Infrastructure Management Services

IMS (Infrastructure Management Services) is a fast growing business contributing up to 40% of the company’s revenues that develops and supports thousands of desktops, laptops, servers, databases and websites. AirySoft’s infrastructure experts define and deliver the target infrastructure. Our architects are responsible for defining detailed roadmaps for each product and service within their technical domain to take advantage of new technologies.

Our Infrastructure team manages all products and platforms such as desktop, network and database. They are responsible to manage expenses for each product/platform, and service and operational-level agreements. Our team monitors the health and the security of IT systems and escalates issues, performs batch and print operations and manages Incident-problem and change management processes working with application development and infrastructure support. Our team works closely with clients across the Application Development teams and the business units. The team gathers requirements from clients and acts as a trusted and dependable partner.

The integrated approach of RCMS is aligned around the core functions of the healthcare sector. The module is built to drive new levels of service delivery by minimizing human involvement and interface overheads across revenue cycles and patient touch points.

Some of Our services:


  • Service Desk Messaging Services
  • Mobile Device Management
  • Desktop Engineering & Migration Services
  • Desktop Virtualization Unified Communication
  • Directory Services


  • laas
  • Virtual Desktop as a service
  • Collaboration services
  • Cloud Orchestration layer services
  • Private & Public cloud services
  • Disaster Recovery & Backup as a Service

Business Advisory:

  • Sourcing Strategies
  • Emerging Technology Assessments
  • Green IT
  • IT Cost Transparency Solutions
  • Information & Application Security

Data Center Operations:

  • Services, Storage, Databases
  • Security, Mainframes
  • Data Center network
  • Data Center management & operations


  • Connectivity Services – DCN, WAN, LAN
  • Collaboration Services – IPT, UC, UCaaS, Telepresence
  • Contact Center Services – IVR, CTI, CRM, Apps
  • Managed Network Services

Other Services:

  • OS Migrations – Windows to Linux Migration
  • Database Upgrades (Oracle, SQL Server, Db2)
  • DHCP, DNS, NTP, Directory Services,
  • File & Print services,
  • Email and Messaging Services, Groupware
  • Calendar and web services

Remote Operations: : AirySoft deploys new infrastructure across all technical domains. Our team builds new servers and databases, provides day-to-day operational support, and works with clients from the application development groups. This team’s focus is to ensure each platform is stable and downtime is kept to a minimum while supporting the roll-out of new applications.

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